Datenschutzerklärung

Last Updated: December 10, 2025

This Privacy Policy explains how personal information is collected, used, and managed when you visit or make a purchase from Tinta Canvas (the "Site"). We respect your privacy and aim to handle your information in a secure and transparent way.

1. Personal Information We Collect

When you visit the Site, we collect information that supports order processing, website functionality, and customer communication. This includes information gathered automatically through your device as well as details you provide during checkout or when contacting customer support.

Information collected may include:

• Contact details: your name, shipping and billing addresses, phone number, and email address.
• Order and payment information: details needed to complete a purchase, such as items ordered, delivery information, and payment method. Payment data is processed by secure third-party providers and is not stored by Tinta Canvas.
• Device and browsing data: IP address, browser type, time zone, and online behavior such as pages viewed and referral sources.
• Support interactions: information you share if you contact us for assistance, order inquiries, or general questions.

This information is used only to operate the online store, fulfill orders, provide customer support, improve site performance, and maintain security.

2. How We Use Your Personal Information

We use the information collected through the Site to operate our store and complete transactions. This includes processing orders, arranging shipment, and sending order-related notifications such as confirmations and delivery updates. We may also use your information to respond to inquiries, provide customer support, and improve the browsing experience on our Site. You may receive product updates or service-related messages, but you can unsubscribe from non-essential communications at any time.

3. Sharing Your Personal Information

We do not sell or rent personal information. Your information may be shared only with service providers who assist in operating our business. This includes payment processors, shipping carriers, and platforms used to manage orders and communication. These third parties are permitted to use your information only as needed to perform their functions and are expected to maintain appropriate safeguards.

4. Do Not Track

Some browsers send a Do Not Track signal. At this time, our Site does not change its data practices in response to these signals. Standard tracking and analytics tools may continue to operate so we can maintain site performance, order security, and fraud prevention.

5. Children’s Privacy

Our Site is intended for general use and is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If personal information from a child is identified, it will be removed in accordance with applicable regulations.

6. Data Security

We use reasonable administrative, technical, and physical measures to help protect the information submitted through the Site. While no online system can guarantee absolute security, we aim to reduce risks of unauthorized access, loss, misuse, or alteration. Safeguards may vary depending on the type of information processed and stored.

7. Data Retention

Order records and related information may be kept for as long as needed for operational, legal, or record-keeping purposes. If you would like your information removed from our active records, you may contact us at support@tintacanvas.com and we will review the request in accordance with applicable laws.

8. Your Rights

You may request access to the personal information we hold about you and ask for corrections or removal where appropriate. If you are located in the European Economic Area (EEA), United Kingdom, or other regions with data protection laws, you may have additional rights under applicable regulations, such as the GDPR, including the right to access, correct, or delete your personal data. If you would like to make such a request or have questions related to your data, you can contact us at support@tintacanvas.com. Requests will be reviewed and handled in accordance with applicable privacy regulations.

9. Changes to This Policy

This Privacy Policy may be updated periodically to reflect adjustments to our data practices, legal requirements, or operational needs. Any updates will be posted on this page, and continued use of the Site after such updates indicates acceptance of the revised terms.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website, analyze site performance, and support marketing and advertising efforts. This may include tools such as Google Analytics, Google Ads, and other advertising platforms.

Cookies help us understand how visitors use our Site and allow us to improve functionality and user experience. You may control or disable cookies through your browser settings, though some features of the Site may not function properly.

11. Contact Information

If you have questions about how your information is handled or would like to raise a concern, you can contact us at support@tintacanvas.com.

This Privacy Policy reflects the practices in place as of the updated date listed above. Continued use of the Site confirms your acknowledgement of any updates.